Hotel Job Descriptions

In certain places where there is a high volume of visitors, especially tourist destinations like Cancun, Mexico, it can be expected that a large number of hotels and other forms of accommodations are located there. A person who wishes to work in the hotel industry would do well to start in these places, as the hotels can give them the best training and experience in the industry. Before a person starts applying, however, he must first know what to expect with regard to the job descriptions of different hotel personnel so that he is properly guided in his application.

General job description

Among all hotel personnel, a general job description is to ensure that rooms are comfortable, good food is served and excellent service is provided to guests. These are some of the most important aspects of the hotel industry. Specific job titles come with specific responsibilities; this is especially true among managers.

Specific job descriptions

Lodging managers are responsible for making sure that the guests in the hotel have a pleasant stay by providing them with the comforts of home, which include cable TV, voice mail, fitness equipment, and other services such as spa facilities. For business travelers, these managers make sure that a businessman is provided with the right communications equipment and other facilities such as conference rooms.

General managers of hotels have an overall responsibility for the operations of the whole hotel. Some of the tasks include setting hotel rates, allocating budgets for each department, approving expenditures, and ensuring that the standards of service of the hotel are maintained. In addition to this, general managers may also be asked to reorganize the staff of a newly built or purchased hotel. For bigger establishments, hotels also hire resident managers, who are tasked to help the general manager in the execution of his duties. Most of the time, at least one hotel manager is on call 24 hours a day to resolve any problems or emergencies that may occur during the day.

Being a manager in a hotel carries a lot of responsibilities, which is why people who want to enter the hotel industry as manager should be aware of the job descriptions of the different types of managers in a hotel. Having this knowledge can help them prepare for the responsibilities ahead so they can become effective managers.

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Job Description of Call Center Employees

Call Center Job Descriptions differs from industry to industry and need various skills or talents that have to be in any potential candidate. Though, there are number of communalities that are joining by job postings in spite of any specific company. Also the area of interest in this job is its pay scale, which can range from $10.50 to $ 15.00 depending on once year of experience and geographical location where the person is working.

Usually call service center representatives requires typing 15 to 20 words per minute, and needing to have a good telephonic manners to be applied for this position. For applying the person also need to have average written skills of communication. It's hard to believe but there is a lot typing and writing that is falls under call center work.

Depending on the requirement of the job, the potential candidate must have a readiness to sell products like soft sale or hard sale, and needs excellent analytical skills. In inbound service centers also there are many representatives who needs to trouble shoot a range of complex issues.

A frequently looked call center job descriptions requires the multitasking ability. Many of these jobs are very fast paced and needs the aspirant to have a good keyboarding skills and the skill to use many programs in computer at a time, during the time of customer dealing at phone. Very high energy and good time management are the important skills for the ones who wanted to be in this kind of job.

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Hotel Management Job Description - Prerequisites

Whenever a person makes plans to travel, the first thing he/she makes sure is a place to live. And nothing is a better option than a hotel. Hotels are always considered to be a home away from home. Taking a businessman's point of view, hotels have emerged to be a good field to invest in. There are numerous things that make up a good hotel. One of the most important things is assigning the right job to the right candidate. For this one should have the full knowledge about the hotel management job description.

Hotel management job description is basically a written account of the responsibilities and the duties related to a particular job. This makes easier to choose the right person for a job. Some of the job descriptions define the work of the project manager, computer technician, finance jobs, payroll jobs, IT jobs and others. To prepare the job description, the details to be included are general outline of the job, duties which are to be performed, responsibilities, skills required, experience and the qualification required. There are different types of jobs in hotel management. The job of the vice president is to increase the total revenue. All the departments are looked after by the vice president. They are also responsible for hiring and evaluating the employees. The job of regional manager is to look after the establishments in a particular region. The director of operations is responsible for dealing with the daily activities in the hotel. They direct the staff activities. The role of the general manager is to look after the managerial and administrative tasks. They work with the clients directly to ensure customer satisfaction. The market managers are for publicity of the hotel. The security manager takes care of the security department. Every activities going on in the kitchen are to be taken care of by the kitchen manager. The catering manager takes care of shipping food to required places. The responsibility of the bar rests with the bar manager. The purchase of any item is the responsibility of the purchase manager.

Investing in the hotel management sector is very profitable. But one has to be aware of the various factors for the success of his/her business in this field. Every entrepreneur wants employees with perfect qualifications. It becomes sometimes tedious to assign the right job to the right candidate. In order to avoid chaos, hotel management job description is the best method.

Source: http://ezinearticles.com/

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